Ongoing Communication

A secure online account provided by your local Real Property Management office keeps you updated on property activity, including vacancies, leasing, maintenance, inspections, and financial reports. Whether you live close by or across the country, you can monitor the activity of your property from the convenience of your computer, 24 hours a day, from anywhere in the world.

In addition to your account, a local team of highly trained staff is ready to work with you to help you get the best return on your investment.

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Comprehensive Marketing & Advertising

Every day your property is vacant is money out of your pocket. Professional management costs are easily offset by shorter and fewer vacancies, and experienced marketers like RPM can fill vacancies faster. Your property is advertised on high-traffic rental and classified websites. A professional ‘For Rent’ yard sign adds direct exposure to capture prospective drive-by tenants. Professional, experienced leasing agents respond promptly to inquiries and provide prospective tenants with property details, presenting your home in the best possible way.

Prior to marketing and advertising your rental property, experts also advise you in two important areas:

  • Setting a competitive monthly rental rate based on a comprehensive analysis of property condition, property upgrades, school districts, location and access to transportation, and area rental market rates.

  • Getting your home ready to rent faster to a high-quality tenant by providing recommendations and guidance on how to make your property rent ready.

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Thorough Tenant Screening & Selection

Placing the wrong tenant can quickly cost you what you could save in professional management fees. Every tenant application is evaluated based on credit, criminal background, sex offender registry, employment verification, and residency/rental history. Thorough screening complies with all applicable laws, including Fair Housing and Fair Credit Reporting Act.

When a qualified tenant is found, the lease is signed, and a move-in condition assessment of the rental property is conducted with the approved tenant.

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Full-Service Leasing

Your leasing agent manages the lease signing with the approved tenant, using a professionally prepared lease, and ensures that all proper contracts are executed correctly. During lease signing, the tenant also receives important information that will help preserve the value of your property. The tenant also pays all rent, deposits, and any fees in accordance with local legal and financial regulations, which are recorded in your online account.

Finally, the leasing agent and approved tenant conduct a walk-through to document conditions. This important walk-through assists in accurately assessing any changes in conditions when the tenant moves out.

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Timely Rent Collection

Nothing affects your cash flow more than late or missing rent payments. Rent is collected every month and quickly deposited into your account. The collection processes are professional but firm, and RPM staff are extremely diligent in collecting rent through a systematic, timely process.

Tenants are offered a variety of ways to pay rent and incentives for paying rent on time, so you get your money as quickly as possible. Each tenant is treated respectfully and fairly, as positive relationships with tenants lead to timely rent payments and better care for your property.

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Regular Evaluations

Regular professional evaluations of your property, both inside and out, are beneficial to ensure tenants are complying with the terms of their lease and to assess property conditions.

Local RPM offices typically conduct move-in, periodic, and move-out evaluations. Documentation and photographs from these evaluations help determine any maintenance and repairs needed to maintain your home’s value and avoid potentially more costly repairs if left unattended. Evaluations also help resolve tenant issues that may potentially arise.

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Cost-Effective and Reliable Maintenance

Maintenance is a necessary expense in property management, and the return on your investment can be significantly impacted without timely, cost-effective repairs and upkeep. In the long run, you’ll save time and money by ensuring repairs are handled skillfully by trustworthy maintenance professionals.

Each RPM office has an extensive network of contractors, vendors, and in-house staff to handle property maintenance and repair work. In addition, partnerships with national and local vendors provide discounted equipment and services and helps minimize maintenance expenses.

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Strict and Compliant Evictions

Even with careful placement, there is occasionally a tenant who requires eviction. Staff members are knowledgeable in state and local landlord and tenant laws. If a tenant does not pay rent on time or breaches the terms of the lease, the RPM office initiates the proper legal steps necessary in the fastest possible timeframe to minimize your costs and get the property leased again.

Many local RPM offices offer eviction protection. For property owners who opt for this plan, the local office would pay for the eviction if they originally placed the delinquent tenant in the property.

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Comprehensive Accounting

The goal of property management services is to maximize your income and minimize your expenses. RPM has a centralized accounting system you can use to keep track of your income and expenses. This all-inclusive accounting and reporting system, backed with itemized statements and tax documentation, keeps all your property management financial information organized in one place.

RPM offices provide each property owner client a password-protected online account for easy access to financial reports anytime.

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